You can make reservations both online and at the hotel in person

Yes, we provide airport shuttle services for our guests at an extra cost, please contact us so we can make arrangements

We have a no-refund policy which states that once a booking is finalized, refunds will not be provided.

The restaurant serves breakfast from 7:30 a.m. to 10:30 a.m., and lunch and dinner from 10:35 a.m. until 10:45 p.m.

Yes, There’s an additional 10% tax and a 16.5% or 12% service charge

Unfortunately, pets are not allowed at Grand Hotel Excelsior Port Royal.

Check-in time is at 2:00 PM, and check-out time is at 11AM.

Yes, we have a luxurious spa offering a range of treatments and massages to help you relax and rejuvenate during your stay.

Yes, we offer day-use access to our freshwater pool for JMD 2500 per person.

Absolutely! Our hotel features several on-site dining options, including a restaurant, Bar, and a coffee shop serving delicious cuisine and beverages.

Yes, we provide laundry and dry-cleaning services for our guests. Simply contact the front desk for assistance.

Yes, we offer complimentary parking for our guests during their stay.

Yes, Grand Hotel Excelsior Port Royal is conveniently located near various attractions and activities, such as Fort Carlisle, Anchor Park, and dive tours off the coast of Kingston.

Yes, we have a well-equipped fitness center available for our guests to use at their convenience.

Yes, complimentary Wi-Fi is available throughout the hotel for our guests’ convenience.